FAQ

I need help!

On our Contact page we have described how you can contact our support.

Either you can contact our support or you could make sure that the following looks ok:

Make sure you have followed the general guidelines for developing an adapter.
Make sure that you follow the REST guidelines.
If you suspect a security problem, make sure that your client authentication methods are ok.
If you suspect a problem in one of your adapters, make sure it fulfills the adapter requirements.
If you program C#, make sure you follow our guidelines.

If you have sent an email to our support, we will keep you informed according to our feedback routines. Here are our opening hours.

This is how we handle issues and here we explain how you can log in to our issue tracking system and see what is going on with your issue.